In Version 9, we have implemented some large changes to License Key Management. This will include a number of new systems to ensure a seamless experience for most end users.
System Administrators and Resellers will have some new items to take note of, while lower volume companies and groups of end users will be able to track which devices their license keys have been activated on, and manage those from their account page.
System Administrators, there will soon be a new "activation server" download available for you, for those who need to restrict outside network traffic. This will allow your users to activate locally with your own internal activation server node. This activation server will then communicate with our server directly, so that none of your users devices need to make the connection. Please follow this link for more details on the process.
Resellers, please review any updated Reseller Resources which have been emailed to you, and are available on the Reseller Resources page.
Note that your Reseller Activation Codes will still work as normal, and users will need to use them to generate our full length serial keys. Those serial keys will then need to be "Activated" once again in the software, to associate the key to the device.
If you purchase from a Reseller, your Reseller Activation Code will still work as normal, and you will still need to first use the activation code to generate our full length serial keys. Those serial keys will then need to be "Activated" once again in the software, to associate the key to the device.
Note that going forward, a user account will be required to activate all version 9 licenses in the software. Users with a version 8 license key will be able to continue using the software as they have without activation, but upon maintenance renewal, upgrading, or activation, a new Version 9 key will be generated.There will also be some changes to the product lineup in place, with the "Enhanced OCR" plugin being merged into the product lineup directly, it will not longer be an optional addition, but instead will require specific licenses. If you held an EOCR license previously, do not worry, your license has been upgraded to ensure you do not lose any functionality. This article explains how license Activation will work.
If you hold a V8 license key, the following upgrades will be applied to your account automatically while running a V9 product. You will also find that the website already takes these into account when you begin the Maintenance renewal or Upgrade process.
Users with the Following licenses, PDF-XChange Editor, PDF-Tools, and PDF-XChange Printer Standard, will remain as is, there will be no changes to your account or licensing.
Users with the Following licenses, PDF-XChange Editor Plus, and PDF-XChange PRO, Will find that their licenses now include access to the Enhanced OCR functions, free of charge.
Users with a PDF-XChange Editor + EOCR license (meaning you purchased the "EOCR plugin") will receive a free upgrade to the PDF-XChange Editor Plus.
Users with a PDF-XChange Editor Plus + EOCR license will find that their license now only reflects PDF-XChange Editor Plus. Do not worry, the Improved EOCR feature has been bundled into the Editor Plus directly, and is still included with your license.
Users with a PDF-Tools + EOCR license will find themselves upgraded to the PDF-XChange PRO bundle, which does still include the Improved EOCR feature, bundled directly into the Editor Plus licenses therein. Users in this situation will want to uninstall the current software, and then run the latest PRO installer now available from your account page. (as your new license now covers our more advanced printer, instead of the Lite printer).
Users with a PDF-XChange PRO + EOCR license will find that their license now only reflects PDF-XChange PRO. Do not worry, the Improved EOCR feature has been bundled Directly into the Editor Plus, and PDF-Tools applications included in your License.
You can contact us by phone, email or our social media accounts — we are here to assist you.