... intenance and upgrades? Answer : One year of free upgrades and maintenance is included with every purchase from PDF XChange. All licensed users are entitled to extend their period of free upgrades and maintenance at significantly discounted ...
... support requests to the forum. If you have been referred here after making a request for support, the information you provided was not sufficient. The list below details all necessary information that we require in order to answer your quer ...
... e Dump files can be very large, and may not fit into an email, you can send a download link if you have a personal sever (such as dropbox), or the support team will create a secure file drop location for you.Our Support Team will either ask ...
... o zoom. ...
... se is older than build 2.047, in which the default settings were changed to open the attachment pane automatically. Resolution The simplest solution is to update to the most recent build of the software, which is available here. If updating ...
... ly because 64-bit applications cannot work with 32-bit scanner drivers (normally TWAIN drivers). Please try scanning with Microsoft Paint, which is always a 64-bit application on 64-bit operating systems, and you will likely not be able to ...
... ble currently as the xcpro40 library does not contain the functionality to edit or delete annotations. It can be used only to add annotations. However, the low-level API can be used to delete annotations. This will require additional coding ...
... ges: Cause This is usually only seen on fresh or very recent Windows 7 installs which have missed some updates. It is caused by an issue in Windows Security updates, specifically speaking, the update mentioned here is missing: https://suppo ...
... etc. Simply drag and drop it into position for it to float. By drag and dropping just one of the multiple open tabs, the Editor will float only that tab. Snapping Panes and Tabs: When you move a pane over one of the snap points, you will se ...
... lbar. 2. Hover over Link Tools. A submenu will appear. 3. Select an option from the list to activate the Link Tool. 4. Press CRTL+A. All links in the document will be selected. 5. Right-click (or use the Properties Toolbar) to edit as desir ...
... n it is moved outside of the screen and back into view: Cause This issue arose as a result of the KB4034664 update for Windows 7 that was released on August 8th, 2017. Resolution We have resolved this issue. Please update to the 6.0.322.7 b ...
... ividuals within the European Union and the European Economic Area that went into effect on 25th May 2018. The main purpose of GDPR is to give control to citizens and residents of the EU over their personal data. All companies and similar en ...
... low the steps below: 1. Open PDF-Tools. 2. Click the Protection Category. 3. Click the Secure PDF tool, and view its Tool Info in the right panel: 4. Expand the Choose Input Files action and ensure that Allow Select Multiple Files is enable ...
... e old versions but leaves multiple versions installed when only the latest version is wanted.CauseIn the past, major versions of PDF XChange products had been designed to be installed in parallel. Only minor version upgrades replace existin ...
... andard in order to facilitate the installation of multiple copies of the software: 1. Click the Windows start icon in the taskbar. 2. Enter cmd in the text box and press enter: The Command Prompt will open: Open the respective category belo ...
... ot satisfy my needs. Cause It is not possible to adjust the measurement displayed in the measurement tool. This is because it is a calculated figure. In most cases, you can use the calibration tool to set the scale across the whole document ...
... l selected? Answer: The Keep Selected feature can be used for this purpose: 1. Select the desired tool. 2. Click Keep Selected to enable the Keep Selected feature. This option is located on the Format Tab: The tool will then remain selected ...
... increase from 20MB to several hundred when I open some files? Answer The PDF-XChange products cache pages to enable seamless browsing. This requires a large amount of memory for large files, but only when they are in use. The memory is fre ...
... xt from PDF documents? Answer: The DLLs that we provide do not contain built-in functionality to convert from PDF to .doc or .rtf. We intend to implement this functionality in the PDF-XChange Viewer ActiveX SDK in the future. Therefore, it ...
... ent version. Do I qualify for a discount? Resolution: If you can access your user account, simply sign in there, and you will see all upgrade options for your account listed under the "upgrade options" header on your account page: In the me ...
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