News & Press & Events

Monday Sep 4th our North American Office will operate with a 'Skeleton Staff' for the Labour Day Stat holiday

All clients are advised that our our North American Office will operate with a 'Skeleton Staff' on Monday Sep 4th, 2023, for the Labour Day Stat Holiday

Our UK/European Office will be open as usual and offer support for all clients once open.

Our North American Office will be open as usual once again on Tuesday Sep 5th, 2023.

Thank you for your patience and understanding.

Monday August 29h our European Office will operate with a 'Skeleton Staff' for the Summer Bank holiday in the UK.

All clients are advised that on August 29th our European Office will operate with a 'Skeleton Staff' for the Summer Bank holiday in the UK.

Our North American Office will be open as usual and offer support for all clients once open.

Our UK/European Office  will be open as usual once again on Tuesday August 30th.

Thank you for your patience and understanding.

Monday Aug 7th our North American Office will operate with a 'Skeleton Staff' for the BC Day Stat holiday

All clients are advised that our our North American Office will operate with a 'Skeleton Staff' on Monday Aug 7th, 2023, for the BC Day Stat Holiday

Our UK/European Office will be open as usual and offer support for all clients once open.

Our North American Office will be open as usual once again on Tuesday Aug 8th, 2023.

Thank you for your patience and understanding.

PDF-XChange Version 10 is HERE!

We are pleased to announce the release of all PDF-XChange V10 End User Products.
Version 10 is a Major Update with many new and many updated 'must have' features - DONT MISS OUT !

The PDF-XChange PRO V10 bundle combines three of Tracker Software's cutting-edge applications:

• PDF-XChange Editor/Editor Plus
• PDF-Tools
• PDF-XChange Standard

The builds history for each application is available below:

PDF-XChange Editor/Editor Plus

PDF Tools

PDF-XChange Standard

NEW Release - Presenting Build 9.4.368.0 released April 6th, 2023!

We at Tracker Software Products & PDF-XChange Co are pleased to announce the release of Build 9.4.368.0 of our PDF-XChange V9 product line on April 6th, 2023

PDF-XChange Co Ltd and Tracker Software Products (Canada) Ltd announce all products removed from sale in mainland China and Hong Kong.

Please be advised that our decision to suspend sales of all our products to China and all its territories remains in place as of 28th July 2022, and this will not change for the foreseeable future. Further information is detailed below, in our original post on the matter.
 
As of tomorrow - April 24th, 2020 - Tracker Software Products (Canada) Ltd & PDF-XChange Co Ltd -  will cease all sales and support of our range of PDF-XChange editing and manipulation software to mainland China, Hong Kong and Macau, or sold to Chinese companies or users in these locations. 

Our products (both the free and licensed versions) are used by many hundreds of millions of users around the world - either in our own, end-user software applications, or via embedding in third-party publishers' software products and used indirectly.

All new sales to users in mainland China, Hong Kong and Macau will cease and no longer be available. We will not change this policy unless the manner in which China and its governing regime interacts with the rest of world in every regard is carried out in a more open and globally responsible manner.

Internet Explorer dies today — what you need to know ...

Microsoft officially ends support for Internet Explorer June 15, 2022 at midnight. This marks the end of an era for the Redmond-based company, but it also has very real implications for those still using the 27-year-old web browser.

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Presenting Build 9.3.360.0 - Now Live!

We at PDF-XChange are pleased to announce the release of build 360 of our PDF-XChange V9 product line - Released on 5 Apr 2022.

Here is a short video highlighting some of the new features to be included in our latest, highly anticipated release of the PDF-XChange Editor:

A complete breakdown of all new features, bug fixes and other improvements is available in the version history for each product. 

Sales to Russia and Belarus Suspended. - 28th February, 2022

We regret all new sales to Russia, its territories and Belarus have been suspended until further notice.

PDF-XChange Co Ltd and Tracker Software Products (Canada) Ltd announce all products removed from sale in Russia, its territories and Belarus.

As of today, February 28th, 2022 - Tracker Software Products (Canada) Ltd & PDF-XChange Co Ltd - will cease all sales and support of our range of PDF-XChange editing and manipulation software to Russia, its territories and Belarus, in keeping with the sanctions imposed by the United Kingdom, United Sates and the European Union as a result of the invasion of Ukraine by Russian armed forces.

We do appreciate that many Russians and Belarussians are equally outraged by the actions of their governments, and do not agree with the actions of their leaders. We sincerely apologise to those clients and ask for their patience and understanding - I am sure they like us would hope that peace returns to Ukraine without delay to save the lives of the innocent peoples of all affected nations from the atrocities and deaths to which this will inevitably lead. 

We will review this decision as the situation in Ukraine develops. 

PDF-XChange Co Ltd / Tracker Software Products (Canada) Ltd.

COVID-19 Work from Home License Variations Extended to September 30th 2022

COVID 19 - 'Work from Home' License 'Terms and Conditions' variation extended for users of PDF-XChange and PDF-Tools products.

Early in the spring of 2020, as many parts of the world faced the initial realities of trying to live and work with the consequences of the COVID-19 pandemic, we volunteered a variation of our normal EULA terms in an effort to assist our clients who were working from home. This variation allowed all of our clients to install and use our products on the equipment of staff working from home. Before this variation was available, all commercial users had to own the equipment on which our products were installed. We have decided to extend the date for which this assistance is available to September 30th 2022.

This decision was made because many clients continue to find themselves in a position where it is unwise/unsafe to require staff to work in an office environment on company-owned equipment. Therefore we have decided to extend this relaxation of our EULA licensing for a further period of time, subject to the following conditions:

1. As always, you must own a sufficient number of licenses to cover all staff who will be using our products - regardless of their location.
2. As always, each license you own permits one user to utilize our products, and that user may install the product on one desktop PC and one laptop/notebook/tablet - provided they are the primary user of both devices. We do not now - nor have we ever - supported or offered licenses based on the 'concurrent' user licensing model.
3. During the period of the COVID-19 pandemic we will relax our normal location and equipment ownership rules on installation as follows: staff of commercial users may install our products on their home and personal equipment - irrespective of where they are located - provided as always that conditions 1 and 2 above are met.
4. As of September 30th 2022 - or as soon as staff at any licensee's office return to working full-time on their normal office environment (whichever is the earlier) - all copies of our products must be removed immediately from any home/personal equipment, and our normal EULA terms will resume.
5. The variations detailed above shall expire for all users on September 30th 2022, and our normal EULA terms will then be automatically reinstated, irrespective of the status of the COVID-19 pandemic.
6. If you cannot or will not accept any of the above variations to our terms and conditions, in full and specifically conditions 4 and 5 above - then we do not offer you the right to utilize the voluntary license variations detailed above.
7. After September 30th 2022, we may or may not choose to extend the expiry date of the variations detailed above. Please contact us nearer that time - or visit our website - for further news and updates.

Kind regards and good health - from all of us at PDF-XChange Co Ltd/Tracker Software Products Ltd.