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I have purchased the wrong product. What should I do?
General
Licensing/Serial #s
Installation
SDK
exchange
KB55
purchase
refund
wrong product
5635 visits
I have purchased the wrong product. Can I get a refund?
SDK
General
Installation
exchange
incorrect
KB187
product
purchase
purchased
refund
wrong
7643 visits
How do I upgrade my existing product to a different product or a more recent version?
General
Licensing/Serial #s
Installation
SDK
crossgrade
discount
KB54
latest
latest version
product
qualify
upgrade
version
14628 visits
How do I use Orca and mst to deploy your products
General
howto
Installation
deploy
install
installation
KB317
msi
mst
Orca
product
transformation file
21677 visits
I updated my software. Why are there now watermarks on output documents?
Sales & Purchasing
General
howto
Licensing/Serial #s
Installation
KB360
maintenance
not working
product key
serial key
upgrade
version
watermark
17970 visits
I have a problem with updating.
General
howto
Installation
Networking
check for updates
KB151
latest version
update
update product
update viewer
version
12173 visits
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