... message that warns of potential viruses in our products. Note that this issue occurs when using the latest release of Windows and MS Defender.CauseCertain heuristics in an older version of a Windows Defender definitions file were falsely d ...
... Cause In windows Vista, smart screen had not been implemented by Microsoft. In windows 7 and 8, smart screen will ask you if you would like to run the installer. Resolution If experiencing this problem, simply right click the installer, go ...
... Change product - it works in the current versions of Microsoft Windows, but I want to use it in conjunction with an older version of Windows that Microsoft no longer supports. Answer: Customer service is a major priroity for PDF XChange - w ...
... e Chrome extension is uninstalled via the Chrome user interface, it's no longer installed by the PDF-XChange installers or updated on each startup. In other words, the external extension is blocklisted.ResolutionIf you want to remove the bl ...
... are not receiving email communication about website features, such as log-in attempts/2FA (two-factor-authentication), password recovery, account registration, or purchase confirmation emails.Please ensure that you check your spam/junk fold ...
... seSometimes a restart is necessary in order for the applications to be accessible. If that's not the problem, then it's possible that your anti-virus software is blocking our installer from running correctly.Resolution Try either disabling ...
... ause Tracker Support will ask for an installation log as it may be crucial in determining the cause for the issue you are experiencing. Resolution First, you will need to download and save the MSI package for the installer you wish to log t ...
... n error message similar to this one: This happens even when I initiate the installation from an administrative account that has full privileges. Cause The cause of this issue is often the Brother Control Center 4 background utility. The PDF ...
... receive scores of requests from some of the many 1000's of software developer's using our toolkits; here are some basic guidelines as to how to best help us to help you! Our experienced project developer's, with the skills required to assi ...
... t issue. We have informed Webroot of the issue and they have confirmed that it is a bug and that there are no viruses in either our software or the dowload links from our website. Further Information: The screenshot below contains the Webro ...
... ect product. This can be done from your account, which you can login to here. Alternatively, click here to contact our sales team in order to upgrade. Please include details about the product your purchased, why it is incorrect, and what yo ...
... jor version profiles of PDF-XChange products into another version (eg: V6 to V7). However, it is possible to manually recreate profiles once a new version is installed. These profiles can then be exported to a .ppr file and provided to othe ...
... e them available? Please note that a developer posted this question in the PDF XChange forum. They were using the PDF-XChange Drivers API. This query was asked on many occasions after the implementation version 4 - often when developers wer ...
... PDF-XChange Viewer and the free version of PDF-XChange Editor - as long as they meet the following requirements: They must not charge for, or otherwise profit from, our products/providing a service that enables the use of our products. Whil ...
... for updates: NB: You can also launch the PDF XChange Updater through its windows install location at C:\Program Files\Tracker Software\Update\TrackerUpdate.exe The PDF XChange Updater will launch and look for updates, if an update is found ...
... problem occurred while sending the e-mail: Error [MailLib]: MAPI.DLL cannot be loaded”, as detailed below:CauseThere is an issue in locating the correct MAPI.DLL version for your default mail client. There are many possible reasons for th ...
... had previously. What changed? Resolution: This issue has been identified as being likely cause by our older installers not fully removing the old installation. If you have encountered this issue, please Uninstall the old versions, and the ...
... "PDF-XChange Optional Printer Name" Please note that the first twelve characters are reserved, including the space after "PDF-XChange", and double quotation marks must be used at the beginning and end of string content. See here for a compl ...
... u see the error message below, please follow the steps in KB 524. Resolution The simplest way to get around this issue is to manually uninstall the software, and then run the latest installer from your account page instead of using the Upda ...
... purchased one of our basic products, such as the PDF-XChange Editor and intended to purchase another, you can often perform the upgrade manually from your account page, on the "Upgrade Options" tab. If you mistakenly purchased the PDF-XChan ...
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